AVP, Strategy

The AVP of Strategy will lead a team of skilled strategists to develop and implement a comprehensive global strategy and lead execution of strategic projects, reporting to the VP of Global Marketing Strategy and Transformation. The team is responsible for delivering high-impact strategic initiatives to senior stakeholders, including the Global Marketing Leadership Team, the Executive Leadership Team, and the Board.

Key Responsibilities:

• Strategic Development: Co-lead the creation, implementation, and communication of the annual strategic planning process for Global Marketing. Ensure alignment with global segment and function strategy teams.

• Special Projects: Drive strategic projects for the Global CMO or those sponsored by the Global Marketing Leadership Team that generate significant business value.

• Thought Leadership: Provide insights on industry and customer trends, with a focus on customer experience, digital transformation, and competitive intelligence.

• Organizational Influence: Influence and align the organization to the strategy through financial plans, business plans, CMO communications, annual goal setting, and project business cases.

• Team Leadership: Manage a team of 2-3 professionals, offering regular feedback, mentorship, and fostering an innovative, high-performance culture. Enhance team engagement and morale.

• Strategy Communication: Effectively communicate strategy to various key audiences, including the Executive Leadership Team (ELT), Manulife Board, and employees.

• Performance Metrics: Define and track critical metrics to achieve global business goals. Collaborate with the Portfolio Oversight & Reporting team to monitor and report on strategy execution.

Collaboration Scope:

• Work across segments (Canada, United States, Asia, Global Wealth and Asset Management) and functional teams (operations, technology, finance, risk) to drive strategy development, planning, execution, communication, and reporting.

• Ensure the successful delivery of the global mandate in alignment with Manulife's ambition to be the most digital, customer-centric global company in the industry.

Qualifications:

• 10+ years of progressive experience in management consulting or corporate strategy with a focus on business, digital transformation, and customer experience, preferably in a premier consulting firm or large multi-national corporation.

• Proven ability to strategically influence senior leadership and work across complex, multi-functional teams.

• Skilled in identifying and negotiating early trade-offs to make critical decisions.

• Respected for delivering practical and realistic solutions.

• Exceptional facilitation and communication skills, with the ability to connect diverse facts and surface issues.

• High conceptual skills and strategic thinking ability.

• Proven success in working effectively in diverse environments and cultures.

• Demonstrates resilience and maintains a positive, winning attitude.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.