Senior Release Train Engineer, Affinity Technology

Join our Affinity Technology Team!

Do you want to be a part of a team delivering and improving Insurance technology?

Are you a leader passionate about supporting software development teams and championing their agile journey and maturity? Do you have experience in ensuring business outcomes and deliverables are achieved by mitigating risks and removing obstacles?

Look no further and join our growing team, as our Senior Release Train Engineer, helping to reinvent and lead delivery excellence as we move to a new technology improvement.

Responsibilities:

• Ensure business outcomes and delivery goals are achieved.

• Manage and optimize the flow of work through the program and facilitates Agile Release Train synchronization.

• Set program increment objectives, and assists with execution, tracking, and completion.

• Report and present plans, status updates and decisions or assistance needed to mitigate delays.

• Manage, track, and resolve impediments.

• Coach team in Agile and SAFe standards with continue improvement in mind.

• Continuously improve team processes and collaboration by promoting a culture of commitment, focus, openness and respect.

Skills and Experience:

• 5 years+ experience as a Release Train Engineer in relevant business/verticals.

• SAFe/Agile certification preferred.

• JIRA expertise.

Preferred:

• Strong grasp of Agile methods, budgeting, and management tools; and in the SAFe framework.

• Proven Experience tracking, interpreting, and actioning Agile metrics.

• Ability to coach others and facilitate collaboration in a way that is focused on team growth.

• Strong Experience with dependency, release, and risk management.

• Background in CI/CD methods, DevSecOps, and systems & solution architecture.

• Understands methods for value realization.

• Servant leader philosophy.

How will you contribute?

Partner with engineering, business and operations teams to craft and implement cross-platform solutions to support our customers insurance needs and the partners selling our products.

• Architectural design of complex software components, issue, and solution considerations; apply industry processes to create scalable and secure solutions that have superior technical performance.

• Partner with product collaborators to help influence priorities while leading the technical solutions.

• Complete gap analysis of current solution design, evaluate future needs and develop proof of concepts.

• Cost/benefit analysis of solutions considering technology, risks, scope, cost, quality, time, and resources.

• Measure critical metrics, understand their value, and use the results to continuously improve both the ecosystem and the technical solutions.

• Work across teams setting guidelines and clarifying outcomes.

What can we offer?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment:

Values-first culture

We lead with our Values every day and bring them to life together.

Boundless opportunity

We create opportunities to learn and grow at every stage of your career.

Continuous innovation

We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity, and Inclusion

We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship

We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.