Quality Engineer

Job Description

Overview

Are you passionate about software quality and test automation? The Manulife Insurance Technology team is seeking a leader, experienced and motivated Software Quality Engineer who is self-directed with learning agility who will develop, maintain and tests data pipelines, application framework, and performance testing then this role is for you.

As a Software Quality Engineer, you will:

• Review and translate requirements, specifications, and technical design documents to provide meaningful feedback to product developers
• Build, maintain and implement automated regression and performance test scripts using Selenium, X-ray, Postman & JMeter
• Analyze automation results and investigate failures
• Design detailed and comprehensive test plans and cases
• Perform manual functional and regression testing where automation is not applicable
• Identify test KPIs for product quality and product reporting metrics
• Track quality assurance metrics such as defect densities & defect frequency first time pass rate
• Take active role in creating BDD feature sets. Help developers write good and repeatable unit tests
• Keep up to date on the latest test software and frameworks
• Drive software development process to quality-centric methodologies
• Identify Quality Assurance process bottlenecks and design and implement solutions
• Control, update and distribute new and revised quality standards and technical changes
• Prepare and deliver formal quality audit reports

You will bring and continuously build upon the following skills:

• 5+ years of relevant experience specifically in software quality assurance
• Sophisticated level of expertise in test automation
• Experience writing broad test plans and cases
• Ability to identify standard processes and where they should be applied (ex. risk-based testing)
• Familiarity with closed system and open system testing practices
• Experience with Automation technologies such as VB Script, Selenium, DevTest, TestNG, Robot, Perfecto, SOAP UI, Jenkins, Cucumber, Meter, Postman and other testing frameworks and tools
• Confirmed knowledge of different testing techniques i.e. UI testing, automated testing, behavior driven testing
• Experience with Agile practices and tools such as JIRA and Confluence
• Collaborative demeanor, willingness to work with team members; able to mentor, participate in code reviews, share skills and methods
• Continuously learn from both success and failure
• Good organizational and problem-solving abilities that enable you to lead through creative abrasion
• Good verbal and written communication; optimally articulate technical vision, possibilities, and outcomes
• Experiments with new technologies and understanding how they will affect what comes next
• Degree or equivalent experience" in computer science or technical field

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all customers and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.