Sr. Salesforce Architect to support the design and solution of a Salesforce integration and optimization for a Financial Services client - 130225-200113

Duration: 1 yr (possible ext.)

Location: Hybrid Toronto

JOB ID: 130225-200113

Our Financial Services Client is in need of a Sr. Salesforce Architect to support the design and solution of a Salesforce integration and optimization

The Role

Our Financial Services client is enhancing and optimizing their Contact Center practice including initiatives focused on: data efficiency, ERP integration/optimization, and AI tool implementation.

Must Haves:

• 10+ years experience as a Technical Architect developing technology solutions:
• Integration Architecture, Platform Security, Sharing and Visibility, Data Architecture and Management, Apex Design Patterns
• 6+ years experience as a technical Salesforce consultant
• Experience with one of more: Salesforce Financial Services Cloud (FSC), CG Cloud (Consumer Goods), Energy & Utilities, Health Cloud, Sales/Service/Experience Cloud, and Vlocity OmniStudio
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
• Salesforce Certification (Admin, Developer, Sales, and Service Clouds, Application Architect)
• Contact Center tech and AI experience.

Nice to Haves:

• Previous Banking or Financial Services experience
• Identity and Access Management / Integration Security
• Architectural Design Patterns

Key responsibilities:

The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific solutions. As a Technical Architect, you will become a deep product expert with Industry Financial Services Cloud applications, and work closely with our sales and delivery teams to ensure customer success. The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem.

• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
• Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program architectural roadmap.
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders
• Guide our customers, partners, and implementation teams on how best to execute digital transformation with the Salesforce platform using Salesforce Industries.
• Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce
• Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools.
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.