This recruiter is online.

This is your chance to shine!

Apply Now

Senior Technical Product Owner specializing in Contact Centre and AI initiatives - 130225-200113

Toronto, ON
  • Number of positions available : 1

  • To be discussed
  • Contract job

  • Starting date : 1 position to fill as soon as possible

Duration: 1 yr (possible ext.)

Location: Hybrid Toronto

JOB ID: 130225-200113


Our Financial Services Client is in need of a Senior Technical Product Owner specializing in Contact Centre and AI initiatives


Key Responsibilities

Our Financial Services client is enhancing and optimizing their Contact Center practice including initiatives focused on: data efficiency, Salesforce integration/optimization, and AI tool implementation.


Must Have:

  • 7+ years experience as a Technical Product Owner specializing in Contact Centre and AI initiatives
  • Define and create technical user stories (new releases and application/system updates) ensuring business and technical requirements documented in product features, epics and other artifacts, while meeting release schedules (deadlines).
  • 7+ years experience designing and implementing real-time and batch micro-services including:
  • hands on API documentation (Swagger), Data mapping, ETL and SQL scripting
  • End to End Solution architecture and DevOps (Project lifecycle with agile methodology)
  • Database structures and relational database design and modeling
  • SOAP/XML, RESTFUL/JSON schema and micro services design


Nice to Haves:

  • Experience with Cloud Platforms
  • Experience with technologies such as: Elasticsearch, Apache Airfl ow, Apache Kafka, Apache Beam, Apache Spark, Hive, HDFS, Kubernetes (Openshift)
  • Experience with security standards and implementing high secured banking solutions


Apply

Requirements

Level of education

undetermined

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined