Sr. Software Engineering Manager leading Java (Spring Boot) teams in a call center optimization initiative for our financial services client 130225-195410
S.i. Systems
Toronto, ON-
Number of positions available : 1
- Salary To be discussed
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Contract job
- Published on March 5th, 2025
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Starting date : 1 position to fill as soon as possible
Description
Duration: 1 year (possible extension)
Location: Hybrid Toronto
JOB ID: 130225-195410
Our Financial Services Client is in need of a Sr. Software Engineering Manager leading Java (Spring Boot) teams in a call center optimization initiative
The Role
Our Financial Services client is enhancing and optimizing their Contact Center practice including initiatives focused on: data efficiency, Salesforce integration/optimization, and AI tool implementation.
- lead and mentor growing teams
- review code to ensure optimal structure
- participate in setting technical direction, championing new technologies, defining infrastructure patterns and managing delivery.
- operational excellence, SRE & DevOps principles, and writing high-quality backend code
- fast-paced organization using Agile/Scrum methodology to deliver modern solutions to meet both customer and operational requirements.
Must Have:
- 2+ years experience leading software engineering teams
- 7+ years experience as a software engineer Java (Spring Boot)
- CI/CD (Jenkins, TeamCity, Helm, CircleCI and Codeship)
- IaaS Cloud platforms (AWS, Azure, and Google Cloud)
- Infrastructure as Code (IaC) (Ansible, Terraform etc)
- Container orchestrations platforms (Kubernetes, OpenShift or CloudFoundry)
- Monitoring & alerting systems (Nagios, Dynatrace, Prometheus)
- Scripting languages (Python, Groovy or Go)
- Knowledge of build artifact repositories (Artifactory)
- 2+ years experience with Contact Centre's
- AI experience.
Nice to Haves:
- Previous Banking or Financial Services experience
- Experience with "The twelve-factor app" methodology
- Development and operations of cloud native apps, API gateways, and Service Mesh architectures
- Experience with Security Audits, Penetration tests, Security certifications - ISO 27000 / PCI
Requirements
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