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Sr. Software Engineering Manager leading Java (Spring Boot) teams in a call center optimization initiative for our financial services client 130225-195410

Toronto, ON
  • Number of positions available : 1

  • To be discussed
  • Contract job

  • Starting date : 1 position to fill as soon as possible

Duration: 1 year (possible extension)

Location: Hybrid Toronto

JOB ID: 130225-195410


Our Financial Services Client is in need of a Sr. Software Engineering Manager leading Java (Spring Boot) teams in a call center optimization initiative


The Role

Our Financial Services client is enhancing and optimizing their Contact Center practice including initiatives focused on: data efficiency, Salesforce integration/optimization, and AI tool implementation.

  • lead and mentor growing teams
  • review code to ensure optimal structure
  • participate in setting technical direction, championing new technologies, defining infrastructure patterns and managing delivery.
  • operational excellence, SRE & DevOps principles, and writing high-quality backend code
  • fast-paced organization using Agile/Scrum methodology to deliver modern solutions to meet both customer and operational requirements.


Must Have:

  • 2+ years experience leading software engineering teams
  • 7+ years experience as a software engineer Java (Spring Boot)
  • CI/CD (Jenkins, TeamCity, Helm, CircleCI and Codeship)
  • IaaS Cloud platforms (AWS, Azure, and Google Cloud)
  • Infrastructure as Code (IaC) (Ansible, Terraform etc)
  • Container orchestrations platforms (Kubernetes, OpenShift or CloudFoundry)
  • Monitoring & alerting systems (Nagios, Dynatrace, Prometheus)
  • Scripting languages (Python, Groovy or Go)
  • Knowledge of build artifact repositories (Artifactory)
  • 2+ years experience with Contact Centre's
  • AI experience.


Nice to Haves:

  • Previous Banking or Financial Services experience
  • Experience with "The twelve-factor app" methodology
  • Development and operations of cloud native apps, API gateways, and Service Mesh architectures
  • Experience with Security Audits, Penetration tests, Security certifications - ISO 27000 / PCI
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Requirements

Level of education

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Work experience (years)

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Written languages

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Spoken languages

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